Deposits and the choice of welcome pack
Deposits can be made by card, by e-wallet or in cryptocurrency. The exact list of methods is shown in the cashier, and it depends on the region in which the account was opened. The method that is chosen also selects the welcome pack. A card or e-wallet deposit is matched by the casino pack, a cryptocurrency deposit is matched by the crypto pack, and a deposit that is intended for the sportsbook is matched by the sports pack. The thresholds that qualify for the first step are quite different between the packs, so the amount should be compared with the table before the deposit is confirmed.
| Pack | Opened by | 1st deposit from | Later deposits from |
|---|---|---|---|
| Casino pack | card or e-wallet deposit | £100 | £50 |
| Crypto pack | cryptocurrency deposit | £20 | £25, then £20 |
| Sports pack | deposit for the sportsbook | £20 | £20 |
Scroll horizontally to see the full table
A deposit below the threshold is still credited to the balance, but the bonus is not activated by it. The offer that will apply to a deposit is displayed in the promotions section of the account before the payment is sent. In practice the promotions section is opened first and the cashier second, so that the amount is chosen with the threshold in view.
What each pack pays
The content of the three packs is shown below by deposit number. The casino pack carries the largest match, the crypto pack starts lowest, and the sports pack replaces free spins with free bets.
| Deposit | Casino pack | Crypto pack | Sports pack |
|---|---|---|---|
| 1st | 200% + 150 free spins | 170% + 100 free spins | 150% + £10 free bet |
| 2nd | 100 free spins | 85 free spins | 100% + £10 free bet |
| 3rd | 100% or 50 free spins | 80% or 50 free spins | 50% or bet insurance |
| 4th | 50% | 50% | 120% + £5 free bet |
Scroll horizontally to see the full table
Activation takes place automatically once the qualifying deposit has been received, and no code has to be entered. The free spins are credited in batches, and the size of a batch follows the stage of the deposit. A protection reward is credited when a welcome bonus has been lost under the qualifying conditions. In the casino and crypto packs the reward consists of free spins, and in the sports pack it consists of a free bet. The wagering that applies to a credited bonus is displayed in the account, and the winnings made with bonus funds can be withdrawn only after that wagering has been completed.
Withdrawals and verification
Winnings from bonus funds are released for withdrawal once the wagering has been met. The wagering status is therefore the first thing that is checked when a withdrawal request is waiting longer than expected. Documents that confirm identity and address are requested by the support team when they become necessary. When they are sent during the first week of the account, the second common cause of a delayed payout is removed in advance. A question about a payment is resolved more quickly when the transaction reference and the time of the operation are quoted in the first message.
Figures in one table
The figures that are needed most often have been collected in a single table, so that the welcome packs and the loyalty programme can be compared without reading the whole page.
| Parameter | Value |
|---|---|
| Currency | GBP (£) |
| Welcome packs | casino, crypto, sports — four deposits each |
| Protection reward | 50 free spins or £10 free bet after a lost bonus |
| Loyalty | 12 levels in 4 tiers, 10 WP per £50 wagered |
| First named level | Bronze 1 from 50 WP |
| Recurring offers | weekly cashback, Daily Wheel, tournaments |
| Lobby | TOP Games, NEW, Bonus Buy, Fishing, All Slots, Mini Games, Live Lobby, Sport |
| Support | online chat, support@nightwin.com |
| Mobile | browser version without download |
Scroll horizontally to see the full table
Loyalty programme
Progress in the loyalty programme is counted in Wager Points, which are credited for the amounts that have been wagered. The programme begins at the Entry Level, and the first named level is reached after a modest amount of play. Four tiers follow one another, and each of them is divided into three sub-levels. The climb is described by the casino as bringing increasing rewards, a higher cashback and more exclusive access, although the value of a particular level is not published.
- Bronze 1–3: first rewards and privileges
- Silver 1–3: stronger benefits and a higher cashback
- Gold 1–3: more exclusive access
- Platinum 1–3: the top of the ladder
The rewards that have been unlocked are shown in the Your Perks section of the account. Because the points follow the amounts wagered, a faster climb is paid for with larger stakes, and those stakes usually outweigh the perks of the next level. The level is therefore checked from time to time rather than pursued as a goal.
Cashback, the Daily Wheel and tournaments
Three recurring offers remain available after the welcome packs have been used. A weekly cashback is credited as a cash bonus for active play, and it can be used for new wins. The Daily Wheel is spun once a day, and cash bonuses or coins for the store are won on it. Tournaments award prizes to the top positions of a leaderboard. The exact values of these offers are shown in the account at the moment they are credited, which is why they are counted as a return on play that has already taken place.
The lobby
The lobby is organised into TOP Games, NEW, Bonus Buy, Fishing, All Slots, Mini Games, a Live Lobby and a Sport section. The search and favourites functions are available across all of them. A new slot is usually opened at the lowest stake, and a session limit is set before the first Mini Game, because those rounds are over within seconds. Fishing games are paced by the player, since the stake is placed per shot. The Live Lobby is opened on a stable connection, as a live round is not paused when the player's stream drops. The sportsbook is run from the same balance, but it has its own welcome pack, and stakes placed there are not counted towards the casino packs.
Mobile browser
The site is used in the browser of a phone, and nothing has to be downloaded. The login, the lobby, the promotions and the cashier are the same as on the computer. Slots and Mini Games are suited to a mobile connection, whereas the live tables are better streamed over Wi-Fi.
Support
The online chat is opened from the menu, and written requests are sent to support@nightwin.com. The help centre covers the casino pack, the sports pack and the loyalty programme in three FAQ blocks. A confirmation by e-mail is requested at the end of a chat, so that the outcome is kept in writing.